Issue - meetings

Service Performance Reporting

Meeting: 25/01/2021 - Place and Resources Scrutiny Committee (Item 33)

33 Service Performance pdf icon PDF 224 KB

To consider a report of the Business Partner – Policy, Research and Performance.

Minutes:

The committee received a report which provided an overview of the council’s emerging performance framework, including illustrative data.  The information would be available in future for the scrutiny committees in order to identify areas for the forward plans that may require further review or investigation.  It was noted that officers were in the process of building new performance dashboards for both scrutiny committees which would allow for the most recent performance information to be scrutinised at future meetings.

 

The committee discussed the issues arising from the report and particular reference was made to the need to review direction of travel, trends over time and benchmarking information.  It was noted that the tool would continue to be developed.

 

The Chairman thanked officers for all their work in this area and noted that there would be a webinar open to all councillors with regard to the new performance framework and that reports would be received by the committee on a regular basis moving forward.

 

Decision

 

That the Place and Resources Scrutiny Committee:

 

1.         Note the council’s emerging performance framework to support the scrutiny function in future;

 

2.         Note performance measures rated as red or amber either at the end of October 2020 or at the last time they were reported in 2020/21.