Issue - meetings

To consider a report of the Service Manager for Assurance.

Arising from the committee’s review of performance information at the last meeting, a report was received from the Service Manager for Assurance, to set out actions being taken to improve the current key performance indicators relating to information requests made to the Council.

Councillors considered the report and raised points in the following areas:

·               There was a need to better understand what the common Freedom of Information requests to the council were and whether some information could be made more readily available online

·               A review of the performance indicators in this area could assist in providing further information to show how far outside of the target date, requests were

·               In respect of Subject Access Requests, the potential for outsourcing particular elements would be investigated in order to speed up the process in certain parts

The Chairman requested a further report to the next meeting of the committee in November to update on the discussions in respect of Subject Access Requests and review of the performance indicators.