Issue - meetings

To review the latest Programme Highlight Report to be considered by the Shadow Executive Committee on 11 March 2019.

The report will be published within the agenda for the Shadow Executive Committee for the meeting on 11 March 2019 and will be available to be viewed using the link below when the Shadow Executive Committee agenda has been published:

http://shadowcouncil.dorset.gov.uk/ieListDocuments.aspx?CId=136&MId=131&Ver=4

A copy of the report will be added to this agenda as a supplement when it is published with the Shadow Executive Committee agenda.

The committee considered the latest Programme Highlight Report which was to be considered by the Shadow Executive Committee on 11 March 2019.  The report provided an update on progress since the February meeting of the Shadow Executive Committee, including the summary findings of the Gateway 2 Review.

Members considered the issues arising from the reports and during discussion the following points were raised:

·                In response to a point it was noted that there was now a plan in place for data disaggregation.  Officers were fully involved and working closely with their Bournemouth, Christchurch and Poole council counterparts

·                It was noted that parking issues had been referred to in the ameo report.  There had been a need to be aware of the end to end process and it was confirmed that this had been addressed

·                There was an awareness in the Programme Team of the risk of the transitional structure and the personal impact that this could have on the people who were being relied upon to undertake work required.  It was felt that there was now a greater understanding of the process and timeframe

·                A point was raised with regard to the need to undertake exit interviews where staff may be leaving the organisation and it was noted that there was a need for skills and knowledge to be transferred as much as possible.  The Programme Manager confirmed that this point would be taken forward to the HR group

·                Members elected to Dorset Council in May 2019 would be set up with new IT accounts including Outlook

·                Fully comprehensive arrangements and testing with Capita had been undertaken, which included arrangements for disaster recovery

·                In response to a question it was confirmed that there had been a high level of manager and staff briefings and that there was greater understanding of the process

·                The programme would not stop on 1 April and service delivery and customer service would continue to be monitored during April.  Areas of work for April had been identified and further work to be undertaken to move into the next phase of the programme, which would include transformation work.