Decision details

To consider a report on the Future Revenues & Benefits Service provision for Dorset Council

Decision

(a)  That Dorset Council makes the necessary arrangements to leave the Stour Valley & Poole Partnership (SVPP) and bring these services in-house to be delivered by an expanded Dorset Council Revenues & Benefits Team as set out in the business case attached at appendix 3 of the report;

(b)  That authority be delegated to the Executive Director of Corporate Development, in consultation with the Portfolio Holder for Finance, Commercial and Capital Strategy, to implement recommendation (a) above, including authority to give notice to terminate the Council’s involvement in the Stour Valley and Poole Partnership;

(c)  That the Place and Resources Overview Committee be asked to support the Portfolio Holder in identifying service development and transformational opportunities as a result of integrating the service into Dorset Council

(d)  That the Place and Resources Scrutiny Committee be asked to review the Council’s success in achieving the benefits of both integration and further service development and transformation.

Reason for the decision

The creation of a single revenues and benefits service for Dorset Council will provide a better level of customer service for Dorset Council residents, with a single process and contact details, making it easier, clearer and more accessible for people to pay council tax and make benefits claims. As such, it is the best strategic fit for Dorset Council.

Decision - The future of revenues and benefits services at Dorset Council - Dorset Council