Decision Maker: Cabinet Member for Customer, Culture and Community Engagement
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Accompanied by the comments of the Resources and Place Overview Committee, the Customer Strategy was formally approved by Councillor Ryan Hope under delegated executive powers.
The strategic intent of the Customer Strategy aligns with the Council plan with a particular focus on the key priority of ‘Communities for all’. There is significant correlation with the wider Our Future Council as the new operating model for the council changes in response the needs of our customers, enabling the future ambitions for improving customer experience as set our in the Customer Strategy.
Not applicable
None
Publication date: 20/02/2025
Date of decision: 30/01/2025