Issue - meetings

To consider a report of the Portfolio Holder for Corporate Development and Change.

Decision

(a)       That the procurement process be completed;

(b)       That the making of any contract award be delegated to the Portfolio Holder for Corporate Development and Change, in consultation with the Executive Director for Corporate Development.

Cabinet considered a report on the Implementation of a digital platform which would be a key enabler for the customer workstream in Dorset Council’s transformation programme. A digital platform was core in order for Dorset Council to deliver transformation.

The Portfolio Holder for Corporate Development and Change confirmed that this would help Dorset to join up its understanding for customers, consistently measure service performance and provide a customer account for people to request and receive updates on council services.

Members were advised that initial procurement work had established that a suitable supplier could be sought via the Crown Commercial Services (CCS) G-Cloud 11 framework which would allow the Council to enter into a contract for an initial 1 year period, with provision to extend up to 2 years. The total contract value was a maximum of £540,000 over a potential 3 year term.

In proposing the recommendation, the Portfolio Holder advised that a seminar on this matter would be held in November for all members. In response to questions, the Executive Director for Corporate Development confirmed that the platform would eventually replace Dorset for You, create better disability access and develop a better user experience.

Decision

(a)       That the procurement process be completed;

(b)       That the making of any contract award be delegated to the Portfolio Holder for Corporate Development and Change, in consultation with the Executive Director for Corporate Development.