Performance Scrutiny
A review of the relevant Dorset Council performance dashboard to inform the Scrutiny Committee’s Forward Plan and identify items for deep dives.
Minutes:
The Service Manager for Business Intelligence and Performance provided an overview of the Performance Dashboard that had been set up for the monitoring of performance for areas covered by the remit of the committee. This included an overview of the key features of the dashboard and the information that was available. A link to the performance dashboard is provided below for information:
Place and Resources Scrutiny Committee Performance Dashboard
It was noted that a Webinar would be held for all councillors to provide a demonstration of the performance tool.
Councillors asked questions about how the database was populated and how the targets were set. It was noted that the committee could have a role in challenging the targets set.
The Chairman highlighted three areas arising from the performance data as follows:
· Percentage of land charge searches processed on time / Average number of days to process local land charges
· Percentage of FOI requests answered on time
· Percentage of Subject Access Requests answered on time
These areas would be discussed further when the committee came to consider their forward plan.