Issue - meetings

To consider a report of the Portfolio Holder for Corporate Development and Transformation.

(a)           That the Transformation Plan annual report be approved

(b)           That the planned shift in year three of the Transformation Plan to integrate ambitious customer transformation/Our Future Council plans from 2024 to 2030 be noted.

The Portfolio Holder for Corporate Development and Transformation set out the Transformation Annual Report 2022/23 and confirmed that the council had launched a significant acceleration of the customer transformation programme. This would drive and further align transformation activity across the council.

It was proposed by Cllr J Haynes seconded by Cllr A Parry

Decision

(a)           That the Transformation Plan annual report be approved

(b)           That the planned shift in year three of the Transformation Plan to integrate ambitious customer transformation/Our Future Council plans from 2024 to 2030 be noted.

Reason for the Decision

Fundamental change to systems enabling improved outcomes across demand-led services can take time, and as such, a long-term transformation programme is required as we build incremental change to drive outcomes and realise financial stability.