To introduce a booking system for all visits to the Dorchester, Shaftesbury, Sherborne, and Wimborne HRCs. The remaining HRCs (Blandford, Bridport, Portland, Swanage, Wareham, and Weymouth) will require bookings only for DIY waste which is currently already required. Automatic Number Plate Recognition (ANPR) cameras will be deployed to monitor site usage at all 10 sites, and this data will be used to inform future decisions. All bookings will be made online until the Intelligent Virtual Agent is ready to handle phone bookings.