Issue details

Customer Strategy

The Customer Strategy will underpin the Transformation Strategy going to cabinet in December as part of the councils approach to provide easy access, responsive services that meet the needs and expectations of our customers.

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 16/09/2024

Decision due: 17 Dec 2024 by Cabinet

Lead member: Cabinet Member for Customer, Culture and Community Engagement

Lead director: Executive Director, Corporate Development - Section 151 Officer

Contact: Lisa Cotton, Corporate Director for Customer and Cultural Services Email: lisa.cotton@dorsetcouncil.gov.uk, Anthony Palumbo, Head of Service - Customer & Libaries Email: anthony.palumbo@dorsetcouncil.gov.uk.