The
Customer Strategy will underpin the Transformation Strategy going to cabinet in
December as part of the councils approach to provide easy access, responsive
services that meet the needs and expectations of our customers.
Decision type: Key
Decision status: For Determination
Notice of proposed decision first published: 16/09/2024
Decision due: 17 Dec 2024 by Cabinet
Lead member: Cabinet Member for Customer, Culture and Community Engagement
Lead director: Executive Director, Corporate Development - Section 151 Officer
Contact: Lisa Cotton, Interim Executive Director - Modernisation and Customer Delivery Email: [email protected], Anthony Palumbo, Head of Customer Experience Email: [email protected].