Use the below search options at the bottom of the page to find information regarding recent decisions that have been taken by the council’s decision making bodies.
Alternatively you can visit the officer decisions page for information on officer delegated decisions that have been taken by council officers.
Decision Maker: Officer Delegated Decision
Decision published: 27/07/2021
Effective from: 23/07/2021
Decision:
That:
(a) The application to divert Footpath 106 and part of Footpath 94, Thorncombe and part of Footpath 65, Marshwoord and to create a new footpath connecting Gashay Farm be accepted and a diversion and creation order made.
(b) The Orders include provisions to modify the definitive map and statement to record the changes made as a consequence of the diversions and creation; and
(c) If the Orders are unopposed, they be confirmed by the Council.
Wards affected: Marshwood Vale;
Lead officer: Vanessa Penny
Decision
(a)
That the Economic Development Strategy approved
by Cabinet on 28 July 2020, be welcomed and recognise the important part that
the strategy will play in improving social mobility throughout Dorset.
(b)
The lead responsibilities of the Cabinet Member
for Children, Education, Skills and Early Help, be noted and the Executive
Director for Place in relation to economic development and for improving social
mobility.
(c)
That a strategic alliance be formed with
partners and community representatives to build upon the objectives of the
Economic Development Strategy by co-producing a targeted plan to improve social
mobility in Dorset, be agreed
(d)
That the Place and Resources Scrutiny Committee
undertake quarterly monitoring of progress towards achieving the objectives of
the Economic Development Strategy and the plan to improve social mobility in
Dorset as part of its ongoing performance management scrutiny responsibilities.
Executive Summary
This report provides the
Economic Development Executive Advisory Panel’s response to the matters raised
by the motion presented Dorset Council on 18 July 2019.
Reason for Recommendation
Improving social mobility
aligns with the corporate aims for economic growth and strong healthy
communities
Decision Maker: Executive Director, Place
Decision published: 23/07/2021
Effective from: 23/07/2021
Decision:
Delegated Decision of the Executive Director for Place
(a) That
the Economic Development Strategy approved by Cabinet on 28 July 2020, be
welcomed and recognise the important part that the strategy will play in
improving social mobility throughout Dorset.
(b) The
lead responsibilities of the Cabinet Member for Children, Education, Skills and
Early Help, be noted and the Executive Director for Place in relation to
economic development and for improving social mobility.
(c) That
a strategic alliance be formed with partners and community representatives to
build upon the objectives of the Economic Development Strategy by co-producing
a targeted plan to improve social mobility in Dorset, be agreed
(d) That
the Place and Resources Scrutiny Committee undertake quarterly monitoring of
progress towards achieving the objectives of the Economic Development Strategy
and the plan to improve social mobility in Dorset as part of its ongoing
performance management scrutiny responsibilities.
Lead officer: John Sellgren
Decision Maker: Officer Delegated Decision
Decision published: 23/07/2021
Effective from: 23/07/2021
Decision:
In the light of the Chief Executive’s decision of 22 July 2021 to reinstate informal virtual meetings, made in consultation with groups leaders, I have made a consequential decision to reinstate temporary standing orders as a framework to govern informal virtual meetings. At the same time, I have amended the constitution to reinstate the delegations granted to officers at Full Council on 4 May 2021 to enable decisions to be made after taking into account the views of members at informal virtual meetings.
Wards affected: (All Wards);
Lead officer: Jonathan Mair
Decision
(a) To
make an order under section 10 of the Local Government Act 1972 to dissolve the
Chedington Parish Council.
(b) To grant delegated authority to the Chief Executive, after consultation with the ward member, to enable orders to be made under Part 1 of the Local Government Act 1972 to group, separate or dissolve parish councils without the need for individual decisions by the Full Council.
Executive Summary
Chedington has fewer than 150 local government electors and the
parish meeting has applied to Dorset Council to dissolve the Parish Council.
Previously Chedington was part of the grouped Parrett
and Axe Parish Council. Whereas South Perrott was able to return parish
councillors Chedington could not do so and this has
continued to be the case since the Group was dissolved. No one at all is
prepared to serve as a parish councillor, leading the Chedington
Parish Meeting to request a dissolution.
Reason for the decision
Dissolution of the Parish Council has been requested by Chedington Parish meeting.
Decision Maker: Director of Legal and Democratic Services - Monitoring Officer
Decision published: 23/07/2021
Effective from: 23/07/2021
Decision:
Delegated Decision
of the Corporate Director for Legal and Democratic
(a) To
make an order under section 10 of the Local Government Act 1972 to dissolve the
Chedington Parish Council.
(b) To grant delegated authority to the Chief Executive, after consultation with the ward member, to enable orders to be made under Part 1 of the Local Government Act 1972 to group, separate or dissolve parish councils without the need for individual decisions by the Full Council.
Lead officer: Jonathan Mair
Decision
That the Terms of Reference
for a Community Governance Review of all parishes in the Dorset Council area be
adopted.
Reason for Recommendation
To ensure that community
governance arrangements within the area under review are reflective of the
identities and interests of the community in that area.
Executive Summary
A community governance review
looks at the governance arrangements of parishes in the area under review – in
this case the whole of the Dorset Council Area – and seeks to ensure that these
are reflective of the identities and interests of the community in that area.
In undertaking the Review,
Dorset Council (“the Council”) will comply with the requirements of Part 4 of
the Local Government and Public Involvement in Health Act 2007 (“the 2007 Act”)
and the relevant parts of the Local Government Act 1972, and have regard to
Guidance on Community Governance Reviews issued in accordance with section
100(4) of the Local Government and Public Involvement in Health Act 2007 by the
Department of Communities and Local Government and the Local Government
Boundary Commission for England in March 2010.
The Council will also give
due consideration to the Guidance on Community Governance Reviews issued by the
Secretary of State for Communities and Local Government published in 2008.
Background documents
Agenda
for Dorset Council on Thursday, 15th July, 2021, 6.30 pm - Dorset Council (wdwp.local)
Decision Maker: Director of Legal and Democratic Services - Monitoring Officer
Decision published: 23/07/2021
Effective from: 23/07/2021
Decision:
Delegated Decision of the Corporate Director for Legal
and Democratic
That the Terms of Reference for a Community Governance
Review of all parishes in the Dorset Council area be adopted.
Lead officer: Jacqui Andrews
Decision
That the Youth Justice Plan
be adopted.
Executive Summary
Under the Crime and Disorder
Act 1998 there is a statutory requirement to publish an annual Youth Justice Plan
which must provide specified information about the local provision of youth
justice services. The Youth Justice Board provides guidance about what must be
included in the plan and recommends a Page 203structure for the plan. The draft
Youth Justice Plan for the Dorset Combined Youth Justice Service is attached at
Appendix One. A brief summary of the Youth Justice
Plan is provided in this report.
Reason for Recommendation
Local authorities are
required to publish an annual Youth Justice Plan, setting out how the statutory
requirements for a multi-agency youth offending team are fulfilled locally.
Dorset Combined Youth Justice Service is a partnership between Dorset Council
and Bournemouth, Christchurch and Poole Council, along
with Dorset Police, NHS Dorset Clinical Commissioning Group and the National
Probation Service Dorset. Approval for the Youth Justice Plan is also being
sought from Bournemouth, Christchurch and Poole
Council. The Youth Justice Plan needs to be approved by the full Council.
Background documents
Agenda for Dorset Council on Thursday, 15th July, 2021, 6.30 pm - Dorset Council (wdwp.local)
Decision Maker: Executive Director, People - Children
Decision published: 23/07/2021
Effective from: 23/07/2021
Decision:
Delegated Decision of the Executive Director for People -
Children
That the Youth Justice Plan be adopted.
Lead officer: Theresa Leavy
Decision
That the Dorset Council
Climate and Ecological Emergency Strategy and Action Plan be adopted.
Details
Dorset Council declared a
Climate and Ecological Emergency in 2019 and established an Executive Advisory
Panel to strategically guide the Councils response. A draft Climate and
Ecological Emergency Strategy and Action Plan was produced and approved for
public consultation by Cabinet in October 2020.
A public consultation
exercise on the Strategy and Action plan started in October 2020 and closed on
20th January 2021. The analysis of the consultation results highlighted an
overall high level of agreement for the Councils strategy and action plan.
Further consideration of over 12,000 text responses highlighted a number of key
issues for each area of the strategy.
The results of the consultation were discussed
with the Executive Advisory Panel on 25th February 2021, together with
suggested changes to the Strategy and Action plan.
This paper sets out the
findings of the consultation exercise and proposed changes to the Dorset
Council Climate and Ecological Emergency Strategy and Action plan for approval
by Cabinet.
The Climate and Ecological
Strategy and Action Plan is a living document that reflects the scale of the
challenge and complexity of the issue. It aims to set an initial road map and
direction of travel but recognises at this stage there is still further work to
do. Many of the actions are therefore aimed at more detailed investigation and
the development of more detailed initiatives.
All the actions have target
dates for completion and can therefore be monitored and evaluated against them.
The monitoring and evaluation of the strategy should be on a six monthly basis
and take the form of a report to the Policy and Overview Committee.
Reason for the decision
Dorset Council declared a
Climate and Ecological Emergency in 2019 and established an Executive Advisory
Panel to strategically guide the Councils response. A draft Climate and
Ecological Emergency Strategy and Action Plan was produced and approved for
public consultation by Cabinet in October 2020.
Background documents
Agenda
for Dorset Council on Thursday, 15th July, 2021, 6.30 pm - Dorset Council (wdwp.local)
Decision Maker: Executive Director, Place
Decision published: 23/07/2021
Effective from: 23/07/2021
Decision:
Delegated Decision of the Executive Director for Place
That the Dorset Council Climate and Ecological Emergency
Strategy and Action Plan be adopted.
Lead officer: John Sellgren
The
Notice of Motion was debated and amended at Dorset Council on 15 July
2021. The Chief Executive considered the
background information and listened to the debate and the “minded to” decision.
Background documents
Agenda
for Dorset Council on Thursday, 15th July, 2021, 6.30 pm - Dorset Council (wdwp.local)
Decision Maker: Chief Executive
Decision published: 23/07/2021
Effective from: 23/07/2021
Decision:
Delegated Decision of the Chief Executive
With the acknowledgement of staff workload, and with grateful thanks to them, it is proposed that a review of the DC governance take place over this current term with a voting before the 2024 election.
Lead officer: Matt Prosser
To reinstate informal virtual
meetings
Decision Maker: Chief Executive
Decision published: 22/07/2021
Effective from: 22/07/2021
Decision:
To move in-person meetings back into informal virtual meetings reflecting the rise in COVID cases locally, in order to protect elected members, staff and the public.
Wards affected: (All Wards);
Lead officer: Matt Prosser
Decision Maker: People and Health Overview Committee
Made at meeting: 06/07/2021 - People and Health Overview Committee
Decision published: 19/07/2021
Effective from: 06/07/2021
Decision:
There were no urgent items.
Decision
Having
considered the representations received in response to public advertisement and
the officers draft committee report, that the proposals are implemented as advertised.
Reason
for the Decision
The
installation of the seven new cattle grids on the roads across the heaths will
enable cattle, ponies and pigs to graze across a
much-expanded area and create a
dynamic
mosaic of habitats, best able to support the full range of rare species
associated with the Dorset heaths.
Alternative
Options considered and rejected
Consultation
has taken place with the residents in the considered and vicinity of the proposed
cattle grid locations, and a site
rejected
meeting to further discuss the proposals was held with the
respondent
objecting to the location of cattle grid E.
The location of cattle grid ‘E’ has been moved as far away as possible
from the closest residential property following discussions with the resident
(circa. 200m), whilst ensuring that the required visibility and distance of the
advanced warning signs is achieved.
Without
cattle grid E and F, livestock would have access to Bank Gate Cottages. In 2019
the two current residents of Bank Gate Cottages were offered the option to have
domestic cattle grids installed at their properties, but preferred to have
Highways Grids installed either side of Bank Gate Cottages to exclude livestock
from having any access to their properties.
Consultees
The
wider project is being developed by the Royal Society for the Protection of
Birds (RSPB), Natural England (NE), the National Trust (NT) and Dorset Council
as host to the Dorset
Area of Outstanding Natural Beauty (Dorset AONB).
Under
Dorset Council’s procedure, primary consultation was carried out on the
proposals and it was supported by the two Local Members for Wareham;
Arne Parish
Council;
Dorset Police; the Ambulance Service; the Fire and Rescue Service; and by
Dorset Waste Partnership. Consultation
on the project has been ongoing for many years with local residents, the wider
community and stakeholders. The
objectives of the project have been well received and supported by the local
community.
The
proposed removal of an existing cattle grid and installation of new cattle
grids along various road in Arne was advertised for public consultation. The
public consultation started on 10 June 2021 and the consultation period closed
on 02 July 2021.
Budget
Implications
The
project is externally funded by the Purbeck Heaths Grazing Unit Project.
Legal
Implications
No
- Removal of existing cattle grid and installation of new cattle grids along
various roads in Arne under Sections 82 to 90 of the Highways Act 1980 as
amended.
Any
Conflict of Interest?
No
Decision Maker: Portfolio Holder for Highways, Travel and Environment
Decision published: 16/07/2021
Effective from: 16/07/2021
Decision:
Having
considered the representations received in response to public advertisement and
the officers draft committee report, that the proposals are implemented as advertised.
Lead officer: Emma Baker
Decision Maker: Officer Delegated Decision
Decision published: 16/07/2021
Effective from: 15/07/2021
Decision:
That the neighbourhood plan area, as proposed by Knowlton
Group Parish Council, be designated.
Scheme of delegation
Under the Officer Scheme of Delegation (April 2019), the
Executive Director of Place has the power (138) “To undertake all action in
relation to any function of the Council concerning neighbourhood planning”
including the power to make a final determination as to whether to designate a
neighbourhood plan area and/or make such an area a business area.
This power only applies, however, when there is insufficient
time to have the matter considered by the relevant committee as part of the
normal committee cycle; the Council is legally obliged to approve the
designation; and/or there has been no objection to the proposal submitted to
the Council within any relevant time for the submission of representations
which has not been withdrawn.
The Local Scheme of Nomination sets out which functions have
been nominated by the Executive Director of Place and any conditions or
limitations. This includes the power ‘to designate neighbourhood plan areas
(where the Council must exercise its powers to designate the specified area
applied for as a neighbourhood plan area) and neighbourhood forums’. The only condition/limitation
is that the ‘Ward members and the relevant Portfolio Holder being informed’.
The Neighbourhood Planning (General) (Amendment) Regulations 2015 introduces Regulation 6A which requires the authority to determine an area application within 13 weeks from the date immediately following that on which the application was first published. As the Wimborne St Giles Area application was first published on 1 April 2021, 13 weeks has now elapsed, and the Council must now exercise its powers to designate the specified area applied for as a neighbourhood plan area. The conditions within the Officer Scheme of Delegation / Local Scheme of Nomination have now been met and a decision should be made without delay.
Wards affected: Cranborne and Alderholt; Cranborne Chase;
Lead officer: Hilary Jordan
Decision Maker: Officer Delegated Decision
Decision published: 15/07/2021
Effective from: 15/07/2021
Decision:
To enter into a Planning Performance Agreement (PPA) with
Barratt David Wilson and Vistry Partnerthips
(the applicants) relating to the proposed development of up to 760 dwellings
and associated infrastructure at Vearse Farm,
Bridport. The PPA sets out commitments on behalf of the Council and the
applicants in relation to the provision of pre-application advice, the
processing of formal submissions to comply with conditions on the outline
planning permission (WD/D/17/000986), and the processing of a Reserved Matters
application. There is a fee associated with the PPA to ensure that the Council
can meet its obligations. The PPA does not fetter the Council in any way from
exercising its statutory duties as the Local Planning Authority and does not
prejudice the outcomes of any planning decisions.
The decision to enter into the PPA
is taken under delegated powers, as set out in paragraph 136 of the Officer
Scheme of Delegation. Paragraph 136 provides delegated powers to “undertake all
action in respect of administering / processing any application under any of
the Town and Country Planning Legislation”. The Local Scheme of Nomination for
Development Management and Enforcement includes delegation of these powers to
the Service Manager for Development Management and Enforcement.
Wards affected: Bridport;
Lead officer: Anna Lee
Decision Maker: Officer Delegated Decision
Decision published: 15/07/2021
Effective from: 14/07/2021
Decision:
To enter into a Planning Performance Agreement (PPA) with
Habitat First Group Limited (the applicant). The PPA sets out commitments on behalf
of the Council and the applicant in relation to the processing of planning
applications relating to the ‘Silverlake’ development at Warmwell
Quarry, Moreton Road, Crossways. There is a fee associated with the PPA to
ensure that the Council can meet its obligations. The PPA does not fetter the
Council in any way from exercising its statutory duties as the Local Planning
Authority and does not prejudice the outcomes of the planning applications.
The decision to enter into the PPA is taken under delegated powers, as set out in paragraph 136 of the Officer Scheme of Delegation. Paragraph 136 provides delegated powers to “undertake all action in respect of administering / processing any application under any of the Town and Country Planning Legislation”. The Local Scheme of Nomination for Development Management and Enforcement includes delegation of these powers to the Service Manager for Development Management and Enforcement.
Wards affected: Crossways;
Lead officer: Anna Lee
Decision Maker: Officer Delegated Decision
Decision published: 15/07/2021
Effective from: 05/07/2021
Decision:
Decision: To set and agree fees to apply to be added to
the Fit and Proper Person Register: Relevant Protected Site (Park Homes)
The Mobile Homes (Requirement for Manager of Site to be Fit and Proper Person) (England) Regulations 2020 require that people managing a Relevant Protected Site (Park Home sites) must apply to be added to a “Fit and Proper Person Register” administered by the Council. The Regulations state that the Council may charge a fee for administering such applications. It was decided to charge a fee to apply to the register, calculated on the estimated average time to administer each application.
This decision is delegated to the Corporate Director for Housing and Community Safety.
Lead officer: Andrew Billany
Decision Maker: Officer Delegated Decision
Decision published: 15/07/2021
Effective from: 09/07/2021
Decision:
Lease for construction access and associated facilities off
Shaftesbury Road, Gillingham.
Wards affected: Gillingham;
Lead officer: Ben Lancaster
Decision Maker: Officer Delegated Decision
Decision published: 15/07/2021
Effective from: 30/06/2021
Decision:
A licence to JT Mackley and Co
Ltd, for a secondary depot at Newtons Road, Weymouth for the Cefas pipe works agreed with the Crown Estate.
Wards affected: Rodwell and Wyke;
Lead officer: Ben Lancaster
Decision Maker: Officer Delegated Decision
Decision published: 15/07/2021
Effective from: 09/06/2021
Decision:
Licence to assign the 25 year lease
commencing 1st May 2006.
Wards affected: Melcombe Regis;
Lead officer: Ben Lancaster
Decision Maker: Audit and Governance Committee
Made at meeting: 09/07/2021 - Audit and Governance Committee
Decision published: 14/07/2021
Effective from: 09/07/2021
Decision:
Tony Bygrave, Senior Assurance Officer for the complaints team set out a report proposing a change to the current complaints process, to remove the second stage response. This had a perception of increased bureaucracy before complainants could seek the independent review from the Local Government and Social Care Ombudsman.
The report also presented a revised “unreasonable behaviours” protocol.
Members discussed the report and following observations were made: -
· Members were assured that although complaints were on the increase, cases of maladministration were few and going down.
· The single complaints process would continue to be monitored.
· Acknowledged the council’s duty of care to employees in terms of “unreasonable behaviours” and discussed councillors’ role in supporting that process.
· Discussed the unreasonable behaviours also faced by councillors and the support available to them in such circumstances.
· The need to recognise that councillors were part of the process and this should be reflected within the protocol.
· All councillors would be supported by officers when dealing with difficult complaints and should not be subject to harassment.
· There was further work required to develop software to improve links between services and councillors in terms of managing the protocol and process.
Members welcomed the proposed changes to the whole authority complaints policy to a single stage process and supported the approach set out within the report. Further information and support would be provided to all councillors in dealing with these difficult situations.
Delegated decision of the Corporate Director of Legal and
Democratic Services
(a)
That the revised Whole Authority Complaints Policy
(set out in Appendix A of the report) to change to a single stage process for
non-statutory complaints.
(b)
The revised arrangements for managing unreasonable
behaviours (as set out in appendix B of the report) be noted.
Decision
- Corporate Complaints - Dorset Council (wdwp.local)
Reason for the decision
To improve the complaint management process.
Decision
That
the Protocol be adopted
Reason
for the decision
To
ensure Dorset Council issues competitive grants to the VCS in a standardised
way, regardless of the department issuing.
Alternation
Options considered and rejected
NA.
People
and Health Overview Committee (6th July 2021) advised of 2 additions
to the protocol, both subsequently agreed by Cllr. Jill Haynes:
1.
Provision of bank by local town or parish council
if the organisation could not get one
2.
Local member involvement for all applications –
agreed summary of application would be sent to local member/s for comment on
the project / organisation with a 5 working day return.
Consultees
People
and Health Overview Committee (6th July 2021)
Officer
steering group consisting of:
Paul
Rutter – Service Manager for Leisure
Tracey
Old – Strategic Commissioner Children’s
Tracy
Cooper – Community and Culture Officer
Fiona
Thomas – Community Engagement Project Officer
Vicky
De Witt – Museums Officer
Budget
Implications
N/A
Legal
Implications Any Conflict of Interest
This
is a protocol so not legally binding
Any
Conflict of Interest
At
People and health Overview Committee, all Councillors noted a conflict in
interest, Jonathan Mair advised as this is for process and not for individual
grants and therefore no conflict.
Reference
Documents
People
and Health Overview Committee paper and protocol, appendix 1 (6thJuly
2021) Agenda
for People and Health Overview Committee on Tuesday, 6th July, 2021, 10.00 am -
Dorset Council (wdwp.local)
Decision Maker: Portfolio Holder for Culture and Communities
Decision published: 13/07/2021
Effective from: 13/07/2021
Decision:
The Grants Protocol was approved.
Lead officer: Laura Cornette
Decision
a)
The Wareham
Neighbourhood Plan 2019-2034, as modified (please see Appendix B), can proceed
to referendum.
b) A recommendation to ‘make’ the Wareham Neighbourhood Plan 2019-2034 be made to a Cabinet
meeting after the referendum if the result of the referendum is in support of
making the plan and there are no other issues identified that would go against
such a decision.
Reason
for the decision
To progress the Wareham Neighbourhood Plan to
referendum so that pending a favourable vote, the plan can be ‘made’.
Alternative
Options considered and rejected
The
Council can decide not to follow the recommendations of the Examiner, but it
must set out its reasons for doing so.
The
Council has agreed to accept all of the Examiner’s recommendations made within
her report (Appendix A).
Consultees
The plan has been subject to
a large amount of public consultation as it has been progressed.
Budget
Implications
Once
a referendum date has been set, the Council becomes eligible for a grant of
£20,000. This grant is intended to cover the costs associated with the
Council’s input into the production of the neighbourhood plan including the
examination and referendum. The grant of £20,000 will be sufficient to cover
the costs associated with the examination and referendum.
Legal
Implications
A legal challenge could
theoretically be made against a decision to
proceed to referendum. Such a challenge could be made on the basis that the
neighbourhood plan, as modified, does not meet the basic conditions, is not
compatible with the Convention rights or because it does not comply with the
definition of a neighbourhood development plan. However, the independent
Examiner has considered these matters in light of all of the objections that
have been made to the plan. Given the
evidence before them, officers consider that there is no basis for reaching a
different view to the Examiner.
Any
Conflict of Interest
None
Reference
Documents
· Appendix A:
Examiner’s Report
· Appendix B:
Referendum Version of the Wareham Neighbourhood Plan 2019-2034
Decision Maker: Portfolio Holder for Planning
Decision published: 13/07/2021
Effective from: 13/07/2021
Decision:
a)
The Wareham Neighbourhood Plan 2019-2034, as
modified (please see Appendix B), can proceed to referendum.
b) A recommendation to ‘make’ the Wareham Neighbourhood Plan 2019-2034 be made to a
Cabinet meeting after the referendum if the result of the referendum is in
support of making the plan and there are no other issues identified that would
go against such a decision.
Lead officer: Joanne Langrish-Merritt
Reason(s) for Decisions:
To ensure Dorset Council meets its statutory duties
and expectations relating to Prevent.
Alternative options
considered and rejected
N/A
Any conflict of interest by
any member consulted
N/A
Decision:
That
Article 11 of the Council’s Constitution be amended to include the new
statutory Channel Panel, its proposed membership, and terms of reference.
Decision Maker: Director of Legal and Democratic Services - Monitoring Officer
Decision published: 12/07/2021
Effective from: 12/07/2021
Decision:
Decision:
That Article 11 of
the Council’s Constitution be amended to include the new statutory Channel
Panel, its proposed membership, and terms of reference.
Lead officer: Andy Frost
Reason(s) for Decisions:
To improve the complaint management process
Alternative options
considered and rejected
N/A
Any conflict of interest
declared by any member consulted
N/A
Decision
That the revised Whole Authority Complaints Policy
(set out in Appendix A of the report) to change to a single stage process for
non-statutory complaints.
The revised arrangements for managing unreasonable
behaviours (as set out in appendix B of the report) be noted.
Decision Maker: Director of Legal and Democratic Services - Monitoring Officer
Decision published: 12/07/2021
Effective from: 12/07/2021
Decision:
Decision
That the revised Whole Authority Complaints Policy (set out in Appendix A
of the report) to change to a single stage process for non-statutory
complaints.
The revised arrangements for managing unreasonable behaviours (as set out
in appendix B of the report) be noted.
Lead officer: Marc Eyre